SERVICES BUILT TO MOVE WHAT MATTERS
No two shipments are the same, and neither are our solutions. At Service First Logistics, we offer more than standard freight services. We bring flexible strategies, custom-fit execution, and hands-on problem solving to meet your freight where it is, no matter the complexity, distance, or demands.
Logistics Command & Control
We step in when others step back, matching freight with steady capacity, navigating disruptions, and ensuring your goods move with precision and purpose.
What You Get with Service First Logistics Command & Control:
- Proactive disruption management to prevent delays
- Intentional carrier and mode selection for optimal fit
- Real-time freight visibility and transparent communication
- Centralized frameworks with agile, on-the-ground execution
- Scalable support that grows with your business
- Intelligent technology backed by 24/7/365 expert support
What is “Command & Control” in logistics?
It’s centralized freight management where Service First Logistics oversees carrier selection, capacity planning, communication, problem resolution, and real-time visibility across all shipments.
How do 3PL providers prevent disruptions before they affect my freight?
We monitor capacity, weather, congestion, and carrier performance in real time. When risk emerges, our team proactively adjusts routes, modes, or capacity to prevent delays.
Can 3PL providers coordinate multiple modes under one Command & Control framework?
Yes. We strategically select truckload, LTL, drayage, intermodal, or expedited modes based on performance, cost, and timeline needs—all within a single, unified framework.
Do I still get a single point of contact?
You receive a centralized team supported by 24/7/365 operations, ensuring continuity and faster response times.
Supply Chain Optimization
No two supply chains are the same. We design individualized approaches and deploy the right resources to keep goods moving efficiently and cost-effectively. From one-time fixes to long-term transformation, we provide solutions built just for you.
What You Get with Service First Logistics Supply Chain Optimization:
- Customized strategies addressing your unique challenges
- Data-driven insights for informed decisions
- Streamlined processes that reduce costs and delays
- Flexible solutions from simple fixes to full transformations
- Cross-functional coordination across your supply chain
- Ongoing support for continuous improvement
How do you use data in supply chain optimization?
We analyze performance metrics, routing patterns, timelines, costs, accessorials, and historical carrier data to recommend actionable, data-backed improvements.
Do you provide one-time projects or long-term programs?
Both. We handle everything from single-issue fixes to comprehensive, multi-phase supply chain transformations.
What types of supply chain problems can 3PL providers solve?
We tackle bottlenecks, high transportation spend, inefficient routing, poor carrier performance, lack of transparency, and inventory management challenges.
How do I know if my company needs supply chain optimization?
If you’re facing rising costs, late shipments, inefficient processes, or lack of visibility, supply chain optimization can address root causes and improve overall flow.
Full Truckload Services (FTL)
We move your freight with skill. Prompt, direct, and fully managed, our FTL service provides strong oversight, unwavering performance, and results. When failure isn’t an option, we show up ready.
What You Get with Service First Logistics Full Truck Load:
- Dedicated capacity tailored to your freight needs
- End-to-end management for uninterrupted shipments
- Optimized, direct routes minimizing transit times
- Real-time tracking and proactive updates
- Experienced drivers and equipment you can count on
- Commitment to on-time, damage-free delivery
Can 3PL providers handle last-minute or urgent FTL loads?
Absolutely. With a large carrier network and 24/7 support, we often secure immediate capacity for urgent shipments.
How do you ensure on-time delivery for FTL?
We use high-performing carriers, direct routing strategies, real-time tracking, and proactive communication to prevent delays.
Do you offer dedicated or contract capacity?
Service First Logistics can secure dedicated capacity tailored to your lane needs and volume cycles.
What types of FTL freight do 3PL providers handle?
We move dry goods, refrigerated shipments, manufacturing materials, packaging, automotive parts, consumer goods, and more.
Warehousing Solutions
Flexible, scalable warehousing solutions designed to grow alongside your business. From storage to crossdocking and restacking, we keep goods secure, organized, and ready to move; leveraging partner warehouses to meet your evolving needs.
What You Get with Service First Logistics Warehousing Solutions:
- Temperature-controlled and ambient storage options
- Short-term and long-term storage solutions
- Palletizing, transloading, and crossdocking services
- Facilities with FDA, SQF, and ISO 22000 certifications
- Real-time inventory visibility and communication
- Dedicated teams focused on accuracy and operational excellence
Can I track my inventory in real time?
Yes. We provide real-time inventory updates and communication to help you stay informed.
Do your warehouses meet food-safety requirements?
Yes. Many partner facilities hold FDA, SQF, and ISO 22000 certifications.
What types of warehouse services do you offer?
We support short-term and long-term storage, palletizing, restacking, cross-docking, transloading, and temperature-controlled storage.
Does the 3PL own its warehouses or partner with facilities?
We operate through a network of vetted partner warehouses nationwide, providing scalable storage and services wherever our clients need them.
Cross-Border Freight
Borders shouldn’t slow you down. We navigate customs, carriers, and compliance with exactness, shipping dry or refrigerated freight across the U.S., Canada, and Mexico without disruption. Fast, secure, and always dependable.
What You Get with Service First Logistics Cross-Border:
- Expert customs clearance and compliance management
- Validated carriers experienced in international routes
- Secure handling of dry and refrigerated freight
- Transparent, real-time shipment visibility
- Proactive problem-solving to avoid delays
- Seamless coordination across multiple countries
How do you ensure no delays at the border?
We work with experienced carriers, ensure accurate documentation, pre-clear shipments where possible, and proactively monitor border wait times.
Can you handle refrigerated freight across the border?
Yes. Our carriers are validated for temperature-controlled cross-border lanes.
What countries do you ship to and from?
We coordinate cross-border shipping between the U.S., Canada, and Mexico for both dry and refrigerated freight.
Expedites
Expedites leave no room for error. We coordinate transport with swiftness and total mastery, clearing bottlenecks and keeping your supply chain in motion, right to the finish.
What You Get with Service First Logistics Expedites:
- Rapid, precise delivery in complex urban environments
- Bottleneck elimination to keep goods moving
- Real-time tracking and communication to recipients
- Dedicated teams focused on quality and customer service
- Scalable solutions for fluctuating demand
Can expedites be used for urban or hard-to-reach areas?
Yes. We specialize in navigating complex, congested regions with precise timing.
Do you offer real-time tracking for expedites?
Yes. Live updates and direct communication with recipients are included with every expedited move.
How fast can the 3PL secure a truck for an expedite?
Often within minutes. Our network gives us rapid access to straight trucks, cargo vans, sprinters, and team-driver units.
What qualifies as an expedited shipment?
Any load requiring fast, time-critical delivery — such as production line saves, hot shots, overnight moves, or high-priority freight.
We step in when things get complex. Let’s move your freight with purpose.
